Enjoy a varied role that combines administrative tasks with serving our wholesale customers at the trade counter!

• Permanent full-time opportunity
• Collaborative and friendly team
• Work life balance – Monday-Friday, no weekends or late nights!
• Newcastle location with onsite parking

About Us
Polyaire is an international manufacturer and wholesale distributor of air conditioning products, established in 1973, our head office is in Adelaide with 28 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

About the role
As the first point of contact for our customers, you will play a key role in delivering excellent customer service.

You’ll process sales transactions, respond to customer enquiries, promote our products, and contribute to a smooth and efficient store operation. This position requires a proactive attitude, attention to detail, and the ability to work well in a team environment.

What will your day look like?

• Counter and internal sales, servicing our valued customers and trade clients
• Phone enquiries and orders
• Processing customer sales orders and credit returns
• Coordination of daily deliveries
• Liaising with the warehouse team to ensure orders supplied are correct and dispatched on time
• Sales Administration including but not limited to sales data entry
• Meeting and greeting our customers, providing exceptional customer service

What will you bring to the role?

• Experience delivering client-focused solutions to customer needs
• Proven ability to manage multiple accounts at a time, whilst maintaining attention to detail
• Excellent listening, negotiation, and presentation abilities to influence decision making
• Accountability for time and efficiency
• Ability to work with key stakeholders within Polyaire including Sales and Operational Teams

Why join the Polyaire Team?

• A competitive salary on offer
• Full training in all aspects of the business operations
• Great work life balance – no weekends, late nights or shift work required
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• Employee Assistance Program
• Onsite parking available
• Access to Flare - exclusive employee perks & everyday discounts from Australia’s leading retailers 

At Polyaire we value professionalism, initiative, and a commitment to customer satisfaction. You’ll work in a dynamic environment with opportunities to grow and contribute to business success.

Please note you must be an Australian citizen or permanent resident at the time of submitting your application.